It was reported that during a da vinci-assisted cholecystectomy surgical procedure that arm 2 had a recoverable fault.The intuitive surgical, inc.(isi) technical support engineer (tse) reviewed the system logs and confirmed a single 23003 fault, pointing to a possible endoscope issue for serial number (b)(6).The customer could not get arm 2 to move, and the led was flashing yellow.The tse recommended to recover the fault.The customer performed this and was then able to move the arm.The surgeon elected to convert to an open procedure due to the patient.The tse suggested to rotate the endoscope shaft to see if any binding was present.The customer stated that the shaft rotated smoothly.The tse advised the customer to tag the endoscope, reprocess it, and return it if the issue returned.
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