The device was evaluated by customer only.There was no further information regarding the tests customer performed, and how customer determined the cause.However, customer confirmed that the reported problem was caused by the defective battery.The reported problem was confirmed.The device was operational after replacing the battery.Device passed all required tests, and it remains at customer site.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.H3 other text : the device was evaluated by customer only.
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Philips received a complaint on the dfm100 indicating that the operational check failed.There was no patient involvement at the time the issue was discovered.The efficia dfm100 defibrillator, model# 866199, is substantially similar to the heartstart xl+ defibrillator (model # 861290) and will be reported in the united states under device model # 861290.
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