It was reported that a leakage was occurred at arterial cannulae connector.Customer tried to find the reason of the leakage and it was found that the thread of the screw (at connector / luer lock) was broken and it was impossible to put a cap.Customer changed the connector (which contains the broken thread) of cannulae by cutting the connection.No harm or death to any person was reported.Additional information was received from getinge representative on 2023-11-16, that - it is unknown how many days the product used on patient before the leakage occurred.- customer made connection to this part, and after the change of the luer lock connector the rest of the cannula is still in use for treatment.- customer changed the position of the patient during care.A photograph was not provided by customer.Further, since customer cut the damaged part to continue to treatment the product lost its integrity therefore a sample was not requested.However, based on the received information, customer needed to change connection of the cannula and cut the damaged part.Therefore, complaint could be confirmed.The production history record (dhr) of the affected be-pal 1923 with lot# 3000319937 was reviewed on 2023-12-04.According to the dhr results, the product be-pal 1923 passed the defined manufacturing and final release specifications.There is no indication on manufacturing issues.Besides, the the failure was occurred on treatment and a crack was not observed / reported before used, therefore production related influences are unlikely.Further, the incoming inspection report (batch # 3000276586) of the affected component "700000285 / 00285#konnektor 3/8 x 3/8 ll" was reviewed on 2023-12-04.The connector were checked for damages, scratches, marks, rills, sinks, streaks, and cords visually.Visual tests were passed as per specifications.Due to this, material related influences are unlikely.The reported failure could be linked to the risk assessment and control of hls cannulae and the probable causes are associated to: manufacturing: - use of out-of-spec materials user error - lack of attention during device handling: - unintended removal of fem cap from cannula; - mechanical damage of cannula connection during removal of fem cap; - dearing of cannula (tightening luer cap); - damage of cannula connection during connection of tube line; - mechanical damage of cannula during fixation; - disconnection of drainage cannula from tubing line; these root causes could not be confirmed.The occurrence rate was calculated for the reported failure and product and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.H3 other text : the product lost its integrity since customer cut the damaged part.
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