Zimvie complaint (b)(4).A1: patient identifier is not provided / unknown.A4: patient weight is not provided / unknown.D1: brand name is not provided / unknown.D4: catalog number and lot number are not provided / unknown.D10: unknown encode abutment, lot number unknown and tsv6h10, impl tapered scr-v ha 6mm 5.7mm 10mm, lot number 1256652.E1: initial reporter¿s title is not provided / unknown.
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This report is being submitted to report additional information.One unknown driver was not returned for evaluation.Dhr, sterilization, and complaint history review could not be performed, as the subject lot number associated with the unknown driver is not available.Zimvie quality management system (qms) has controls in place to prevent the distribution of non-conforming product and ensure the product is within specifications.A definitive root cause could not be determined.Therefore, based on the available information, a device malfunction was not established.Without device receipt, the reported event is non-verifiable.No further investigation or immediate capa/hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.
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