Section e3: occupation is patient/consumer.The meter and test strips were requested for investigation.The meter and test strips were provided for investigation.An e-62 error message was observed on the returned meter.This error is related to a temperature or heater error.The returned test strips were tested with a retention meter and retention controls.Testing results (qc range = 2.3 - 3.5 inr): qc 1: 3.0 inr, qc 2: 2.9 inr, qc 3: 2.9 inr.The obtained qc values were in the allowed range of the used combination strip lot - qc lot.All measurements were without error messages.The alleged result of 2.7 inr on (b)(6) 2023 was not observed in the meter¿s patient result memory.The alleged result of 2.6 inr on 14-oct-2023 was not observed in the meter¿s patient result memory.On a regular basis, coaguchek strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.Per product labeling, "coaguchek uses human recombinant thromboplastin.Therefore, the comparability to other human recombinant thromboplastins is best, whereas higher deviations can occur with other thromboplastins.However, those higher differences between thromboplastins of different (rabbit, bovine based) origin are not a coaguchek specific issue.Similar differences can be observed when a human recombinant thromboplastin-based laboratory method is compared against several other (rabbit, bovine-based) laboratory methods." the investigation is ongoing.
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