The reported complaint was confirmed.The field service representative (fsr) tried restarting the system a couple of times and moved the cable around in an attempt to recreate the issue but was not able to duplicate the reported complaint.The fsr replaced the roller pump cable and performed release testing.The unit operated to the manufacturer's specifications.During laboratory analysis, the product surveillance technician (pst) connected the roller pump cable assembly to lab use only (luo) testing equipment.The pst observed a slight bend in the connector causing the cable to slip out easily and be less secure.The pst found that this could be mitigated by securing the connector to the base using the set screws.It was determined that the roller pump cable assembly did not meet specification.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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It was reported that during set-up of the device for a cardiopulmonary bypass (cpb) procedure, the roller pump did not turn on when the rest of the system was turned on.When the power cable was manipulated in the back of the device, the unit turned on.As a result, an alternate device was employed.The surgical procedure was completed successfully.There was no delay, no blood loss, nor adverse consequences to the patient.
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