This report is based on information provided by a philips customer service agent and has been investigated by the philips complaint handling team.Philips received a complaint on the dfm100 defibrillator monitor indicating that the therapy delivered failed.It is unknown if the event occurred during use, but there was reportedly no adverse event and no adverse event to the patient or user.The efficia dfm100 defibrillator, model# 866199, is substantially similar to the heartstart xl+ defibrillator (model #861290) and will be reported in the united states under device model # 861290.
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