H6.Investigation summary: this statement is to summarize the investigation results regarding a complaint that alleges false positive result when using bd veritor¿ sars-cov-2 and flu a+b (material # 256088), batch numbers 3198712.The customer reported an increased flu b positive rate with veritor test.The doctor (asymptomatic) tested himself, and was positive for flu b.He used the same reagent tube for the repeat test, and it came up positive for flu a and covid.Verification cartridge was used, analyzer passed the vc test.New analyzer also kept showing the same issue - increased positivity for flu b.Bd quality performs a systematic approach to investigate false positive complaints.This approach involves review of manufacturing batch history records, testing of retention samples, and testing of customer returned samples, if applicable.Batch history record (bhr) review and retain sample analysis were performed on the batch number provided.Results were acceptable and no relevant issue was found.This complaint was unable to be confirmed.Currently no adverse trend for false positive was identified.Bd quality will continue to closely monitor for trends.
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