After receiving this complaint, we searched for other complaints, and we didn¿t find any other complaint on the lot number 9261070.Our subcontractor made a documentary investigation which revealed no anomaly recorded during production, but this issue could be caused by a raw material issue.Checking the quality databases revealed a connection with the described defect with capa -000152 "balloon issues on folysil and silicone prostatic catheters".The trend for deflation issue on folysil catheters is specifically followed.Similar case study was done based on same item number and same defect [deflates] from november 2019 to november 2023: 6 similar cases were found.A risk management framework evaluation was performed and concluded that residual risks are adequately controlled and reduced as far as possible, and the residual risks associated with the use of the product are acceptable when weighed against the benefits to the patient/user.It is concluded that the risks identified are still acceptable and considered as safe.
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