This report is being supplemented to provide additional information, based on the legal manufacturer's final investigation.A review of the device history record found no deviations, that could have caused or contributed to the reported issue.Based on the results of the investigation, a definitive root cause of the reported endoscope being incorrectly reprocessed/without performing a leak test and over disinfection could not be determined.However, the issue was likely, the result of the user not reading/following the instructions for use.An olympus endoscopy support specialist (ess) performed an in-service, for the facility staff on proper device cleaning and reprocessing.The event can be prevented, by following the instructions for use sections below: visera cysto-nephro videoscope: olympus cyf type v2, olympus cyf type va2, olympus cyf type v2r.Chapter 5: reprocessing: general policy.Chapter 6: compatible reprocessing methods and chemical agents.Chapter 7: cleaning, disinfection and sterilization procedures.Olympus will continue to monitor field performance for this device.
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