RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Obstruction of Flow (2423)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/15/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the customer on the v60, indicating that the device was getting patient circuit occluded alarm message.It was reported there was no patient involvement at the time the issue was discovered.The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed the reported problem.While troubleshooting, it verified that the blower was not spinning at all.It was recommended to replace the blower, then the motor controller (mc) printed circuit board assembly (pcba).
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Manufacturer Narrative
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H10: the customer replaced the blower assembly and the motor controller (mc) printed circuit board assembly (pcba) to resolve the reported issue.The device passed required performance verification tests per philips standards and was returned to service.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.Based on information provided and/or service performed, it has been confirmed unit did not meet product specifications.It was determined that the blower assembly and the mc pcba board was the cause of the reported issue.The device was not being used for treatment when the reported event occurred.Although requested, the defective parts were not received at this time.A supplemental report will be submitted if the part is received and evaluated.
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