No product was returned for evaluation.The ilet logs were reviewed by beta bionics failure investigation department.No product performance issues were identified.If the product is received at a later date, the complaint will be reopened and investigated accordingly.No anomalies were observed.The device history record (dhr) review was completed, and this device passed all manufacturing release criteria for distribution.There were no issues identified that would have impacted this event.
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On (b)(6) 2023 a beta bionics clinical diabetes specialist (cds) reported she received an email from a patient's healthcare provider (hcp) regarding an ilet patient.The hcp stated the patient experienced a severe hypoglycemic event on (b)(6) 2023.Per the hcp's report, on saturday, (b)(6) 2023, the patient ate breakfast at 11:30am and gave himself a usual meal bolus.The patient's blood glucose (bg) then begins to drop.The patient did not have his phone with him at the time, so the patient did not receive any alerts but reports feeling bad.The ilet showed the patient's bg was at 70 mg/dl.It is reported the patient's bg fell to 32 mg/dl and emergency medical services (ems) were contacted.At this time, the patient's cognitive status during this event is unknown.It is also unknown what treatment, if any, the patient received from ems to correct his low bg.Multiple attempts to contact the patient directly to obtain further details about this event have been unsuccessful.
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