The customer reported to olympus the gastrointestinal videoscope insertion tube braids or bending mesh (sharp edges) were protruding outwards.It was not specified at what point during use the event had occurred or was observed.Additionally, customer reported the following non-reportable malfunctions: device failed the leak test and during reprocessing with continuous air on, the distal tip began to swell like a balloon and caused the distal tip to rupture.There was no report of patient injury or medical intervention associated with this event.
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation and correction to d9, e2, e3, h4.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device was returned to olympus and evaluated, and the reported sharp edges was not confirmed.Based on the results of the investigation, the root cause of the tube braids or bending mesh (sharp edges) were protruding outwards was not determined.In addition, the following non-reportable malfunctions were found during the device evaluation; air/water leakages or fluid invasion, insulation resistance value between distal end and connector is out of specification, defects of whole distal end was crack/chipping/deformation/scratch of the distal end (no shape edges), sheath perforated (exposed metal), crack of adhesive, internal rust or corrosion, image disruptions due to contact with connectors, the surface of the objective lens has poor water contact, reduced angulation.Olympus will continue to monitor field performance for this device.
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