When the consumer was using the symphony rollator, the left front fork broke off.The user was hospitalized, but it is unknown what injuries they sustained.It was noted the consumer often travels by special transport services/taxis, involving repeated loading and unloading which possibly damaged the fork.No further details were received about the incident.
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On november 01, 2023, invacare was made aware of an event that occurred in sweden involving a dolomite symphony rollator.Invacare is filing this medwatch in an abundance of caution due to the dolomite symphony rollator was also sold in the u.S.This device was manufactured at invacare rea ab in sweden.It is unclear whether a defect, physical damage or use error contributed to the incident.Further information, and the return of the rollator has been requested, but not yet received.The dolomite futura/dolomite symphony rollator user manual (1543649-d) recommends to ensure performance and safety, to inspect the product regularly which includes the wheels¿ tightness, wear and damage.If additional information is received a follow-up will be filed.
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