The investigation was completed by our experts.The on-site service intervention identified a loose video adapter cable.Neither a defect in the cable nor why or how the cable became loose could be determined.As a preventive measure, the cable was replaced by siemens local service.The occurrence rate of the aforementioned error pattern was checked.A possible error accumulation or even a systematic error, which leads to a corrective action of the installed base, could not be determined by the investigation.
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