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Model Number N/A |
Device Problem
Manufacturing, Packaging or Shipping Problem (2975)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/14/2023 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).G2: foreign - france.The customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported that during an initial surgery, when definitive implants were taken, the medical staff opened the outer packaging for the lcck right femoral implant size g.The outer cardboard packaging was intact, however, the two rigid plastic packs inside were broken, split in two.As a result, the implant could not be used because it was impossible to guarantee its sterility.There was a 90 minute surgical delay while a new implant was obtained from another hospital.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The following sections were updated: visual evaluation of the provided photos and returned product found the damage to both blisters is visually consistent with transit damage for this packaging configuration.Sterility has been breached.The device history record was reviewed and no discrepancies relevant to the reported event were found.The condition of the device when it left zimmer biomet is considered conforming to specification.The root cause of the reported event can be attributed to transit damage.This complaint was confirmed by evaluation of the provided photos and returned product.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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