No product was returned for evaluation.The ilet logs were reviewed by beta bionics failure investigation department.No product performance issues were identified.If the product is received at a later date, the complaint will be reopened and investigated accordingly.No anomalies were observed.The device history record (dhr) review was completed, and this device passed all manufacturing release criteria for distribution.There were no issues identified that would have impacted this event.
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On (b)(6) 2023 an ilet patient's mother reported that the patient experienced a hypoglycemic event on (b)(6) 2023.The patient had a severe low blood glucose (bg) of 19 mg/dl.The patient needed assistance from their mother in administering glucose tablets to bring their bg back in range.The patient disconnected from the ilet.The patient stated they have the most trouble with low blood glucose (bg) levels and they tend to go low around 3 am every night.Also, when the patient eats a meal and announces a meal bolus, their ilet takes them low.The patient eats similar amounts of carbohydrates with every meal.The patient's mother stated that their dexcom continuous glucose monitor (cgm) transmitter could have been an issue.The patient and their mother think that the transmitter was acting up.The patient stopped using the dexcom g6 cgm as well.The patient and mother stated they will work with their beta bionics clinical diabetes specialist (cds) to get reconnected to the ilet.On (b)(6) 2023 the cds assisted the patient in reconnecting to the ilet.The patient is doing well.
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