This report is based on information provided by the site clinical engineer and has been investigated by the philips complaint handling team.Philips received a complaint on the dfm100 device indicating that the ecg analysis is needed.When the defibrillator was being used in aed mode on a patient, analysis was performed and the waveform was considered a shock indication, but the decision was made that a shock was not necessary¿.The record reports the action to resolve the event was ¿shock was dropped at the physician's discretion in manual mode, not aed mode." defibrillators are life-saving devices, therefore failure to shock/pace will be considered a serious injury due to a serious deterioration of health that may result from a delay or failure to shock/pace.The efficia dfm100 defibrillator, model# 866199, is substantially similar to the heartstart xl+ defibrillator (model # 861290) and will be reported in the united states under device model # 861290.
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