RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Insufficient Information (3190)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/01/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the customer on the v60 indicating that there was an abnormal alarm.The device was in use on a patient at the time the reported issue was discovered; however, there was no reported harm to the patient or user.Investigation is ongoing.
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Manufacturer Narrative
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E: (b)(6).
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Manufacturer Narrative
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H10: the customer reported that an abnormal alarm occurred.Per good faith effort (gfe response), the authorized service provider (asp) engineer confirmed the reported issue but could not describe the reported ¿abnormal alarm¿ issue in more detail.The asp engineer also stated that no repairs were completed as the customer declined service and repair and went with a third-party vendor.No additional details regarding the reported issue and resolution are available; however, the asp engineer verified that the device was repaired, successfully passed performance specification testing and was returned to service.The investigation concludes that no further action is required at this time.The device remains at the customer site.If the decision is made to have the device evaluated and repaired, a new service order will be opened and will be captured through philip's normal complaint procedure.
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Manufacturer Narrative
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H10 per gfe response, the asp engineer confirmed the reported issue and stated that the device was not in patient use at the time the reported issue was discovered.Investigation remains ongoing.
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Search Alerts/Recalls
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