According to the available information, the patient was catheterized on 11 oct 2023 due to urinary retention.On (b)(6) 2023, the patient presented with severe pelvic pain, necessitating removal of the catheter.No fluid had been collected during the attempt to deflate the balloon; upon removal it was identified the balloon had burst.The pain resolved and a new catheter was placed eight hours later.There was possibility of intravesical balloon fragments; no further information was available regarding the missing pieces.
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After receiving this complaint, we searched for other complaints and we found none regarding the lot number 9248077.This product was made by our subcontractor.We received a documentary investigation from our subcontractor stating: the probable root cause of this issue was a problem with balloon¿s raw material.A similar case study was done based on same item number, (b)(4), same defect: "balloon burst" from november 2019 to november 2023: 13 similar cases were found.In november we received one used sample.After disinfection we observed the balloon was burst and no missing part.Checking the quality databases revealed one non-conformity in relation to the described defect and a corrective and preventive action are ongoing.A risk management framework evaluation was performed and concluded that residual risks are adequately controlled and reduced as far as possible, and the residual risks associated with the use of the product are acceptable when weighed against the benefits to the patient/user.A clinical assessment was performed and concluded: "based on all the available information, we estimate that the cause of the balloon burst is mainly due to defect product.¿ correction: b1, h1: report changed to malfunction report based on returned analysis.
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