The arjo service technician reported that the pump¿s cable pinching resulted in damage of the mains power insulation and exposed internal wires.Due to that, there was no power to the pump and mattress started to lose air.The power cord damage also contributed to the sparks emission.The photographic evidence provided confirmed cable damage.The arjo employee reported also that the cable was not positioned correctly.According to the nimbus 4 instruction for use (ifu, 649933en_09), arjo recommends: ¿make sure that the mains power cable (¿) are clear of moving bed mechanisms or other possible entrapment areas.The mains power cable of this pump is designed to allow movement of the bed, and should be fitted into the cable management flaps along the sides of the mattress, as described in this manual.¿ to conclude, upon the conducted investigation, it was determined that the cable management system might not be used.It caused that the power cord was damaged when pinched most likely between moving parts of the bed.The damage of the power cable was a contributing factor to the observed mattress deflation and sparks emission.The power cord was found to be damaged and from that perspective, the device did not meet performance specifications.The pump was in use by a patient when the issue occurred.No injury was reported.The complaint was assessed as reportable due to allegation about the sparks.
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