The device was returned to olympus for evaluation and the evaluation found the customer's allegation was confirmed.Additional non reportable malfunctions were found during evaluation are as follows: due to a scratch on bending section cover (a-rubber) the water tightness was lost, due to damage on channel tube (ch-tube) the water tightness was lost, due to a scratch on universal cord the water tightness was lost, the control unit had corrosion due to water leakage, all switches did not work, and there was no angles.The investigation is ongoing and follow up with the user facility is currently being performed.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the reported event is unable to be determined.However, the cause of the event is likely due to control section had leakage during user handling resulting in corroded angulation mechanism.The event can be detected by following the instructions for use (ifu) section: inspection of the bending mechanism.The event can be prevented by following the instructions for use (ifu) which state: do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video connector, or light guide connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video connector, or light guide connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.Leakage testing of the endoscope.Olympus will continue to monitor field performance for this device.
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