Updated fields: d4, d9, g3, g6, h2, h3, h4, h6, h11.Perforator was returned for evaluation: dhr - there is no indication that the production process may have contributed to this complaint.All test results passed procedural specifications.Failure analysis - the returned unit was found to work as intended, and met all acceptance criteria.The complaint could not be verified through failure analysis.Root cause - the root cause is undetermined and was unable to be confirmed in the complaint evaluation.Although the complaint was not confirmed, root cause was investigated using the risk documentation.Per the risk document, potential causes of failure include: user misuse.
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