RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Insufficient Flow or Under Infusion (2182)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/01/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint from the customer, reporting that the v60 ventilator had a low rate alarm.The device was in clinical use when the issue occurred, the device continued to ventilate.No patient or user harm reported.A philips remote service engineer (rse) noted that the customer's v60 ventilator had a low-rate alarm, that could not be cleared.The customer was informed that a clinical support specialist would reach out for further assistance.Investigation is ongoing.
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Manufacturer Narrative
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H10: during follow up with the customer, it was reported that there was no patient involvement with the device.No patient or user harm reported.The customer also reported that the clinical support team had contacted the customer, and that the event was only for educational purposes.The customer reported that there was no problem, but that then answered that the device has not been returned to service.An additional follow up was performed with the customer for clarification; however, no response was provided.In the event that new information becomes available, the complaint will be reopened, and the investigation will be updated.
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Search Alerts/Recalls
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