The company representative was unable to confirm nor replicate the reported event.However, the fluidics module and ai module were both replaced as a preventive measure.Both were returned for testing on this investigation.The system was tested and found to meet product specifications.A non-conformance-based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this serial number was performed.Potentially relevant complaints were found and reviewed as part of this investigation.The system was involved in separate reported events with different dates/patient identifiers, and these are captured.The investigations of all four complaints will mirror each other.The fluidics module and ai module were received for testing on this investigation.A visual assessment of the returned samples revealed no obvious non-conformities in either module.The fluidics module was installed into a calibrated system, and no system messages displayed at startup.The fluidics module passed the surgical test in sculpt mode 3 times consecutively and passed all functional tests.The module then passed surgical tests in sculpt mode for 5 minutes.Per customer request, an additional surgical test in sculpt mode was performed while occluding the suction line intentionally then opening again to see if the iop (intraocular pressure) function¿s recovery takes longer than normal.The pressure came back to normal immediately.The iop recovery time was the same when testing with a known working fluidics module.The ai module also passed the same functional tests when installed into the calibrated system.No system messages were observed at startup or when the balanced salt solution (bss) bag and cassette were inserted into the system/fluidics module.The ai module passed all required tests.The additional test request to check iop recovery was also performed while the ai module was installed.The pressure again went back to normal immediately and the iop recovery time was the same when testing with a known working ai module.The system and two of its components were found to meet specifications.Therefore, the root cause of the reported event is inconclusive.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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