Model Number N/A |
Device Problem
Packaging Problem (3007)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/21/2023 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).G2: france.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported that during the surgery, when implants were taken to the surgery table it was noted that the two rigid plastic packs inside were broken, split in two.As sterility was compromised the implant could not be used.There was a delay in surgery time.Procedure was completed using an alternate implant.
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Event Description
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No further event information available at the time of this report.
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Manufacturer Narrative
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this follow-up report is being submitted to relay additional information. visual evaluation of the provided photos and returned product found damage to the sterile blisters that is visually consistent with transit damage for this packaging configuration.The sterility has been breached.The complaint has been confirmed by evaluation of the provided photos and returned product.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.Reported event is not related to a combination of products; therefore, a compatibility review is not applicable.Review of complaint history found no additional related issues for the reported part and part lot combinations.Medical records were not provided.The condition of the device when it left zimmer biomet is considered conforming to specification.The root cause of the reported event can be attributed to transit damage.No actions needed at this time.This complaint was determined not to be a new confirmed quality or manufacturing issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information. the product has been received by zimmerbiomet.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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