On 12/8/23 a beta bionics clinical diabetes specialist (cds) reported one of her patients experienced severe hypoglycemia last night (12/7/23).The patient's blood glucose (bg) got down to 43 mg/dl.The patient experienced symptoms of confusion and loss of cognitive functioning.The patient required her husband to inject her with glucagon and he called emts.The emt instructed the patient to eat bread.No dextrose or additional glucagon was given by the emt.The patient's blood glucose (bg) came up by the time the emts left, and she is now ok.The cds stated that an overtreatment of low bg contributed to the patient's hypoglycemic event.The night before while making dinner the patient's bg went into the 60s mg/dl and she consumed a rice crispy treat, a granola bar, and milk.The patient tends to have postprandial hypoglycemia if she doesn't slightly give herself a pre-meal bolus announcement.On 12/11/23 the cds followed-up and spoke with the patient.The cds looked at the patient's ilet log reports.The patient is having no additional hypoglycemia and states that she feels great.The cds provided education on appropriate treatment for a falling blood glucose (bg) of 75 and 54mg/dl.The patient agreed to consuming 15g of carbohydrates when she has low bg and waiting for her bg to come back up.The cds also provided education on meal announcement boluses.The patient is in good spirits and appreciated the additional education refresher.
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No product was returned for evaluation.The ilet logs were reviewed by beta bionics failure investigation department.No product performance issues were identified.If the product is received at a later date, the complaint will be reopened and investigated accordingly.No anomalies were observed.The device history record (dhr) review was completed, and this device passed all manufacturing release criteria for distribution.There were no issues identified that would have impacted this event.
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