21 nov 2023: technical services (ts) received a phone call from the customer stating that they were having an issue with their afinion 2 instrument.The customer reported the power cord sparked.The customer mentioned that he plugged the instrument into the wall socket and suddenly he noticed a spark and smelled burning, on the power supply he noticed burn marks, static electrical problem and electrical shock.The device was turned off when the problem occured.There was no injury to user, there was no delay in patient treatment and no patient impact.(b)(6) 2023: customer confirmed spark from wall outlet when connecting.Mascott power supply was used.The circuit breaker did not trip.(b)(6) 2023: customer confirmed by call, that no electrical shock impact happened.
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