Catalog Number 04625374160 |
Device Problem
Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/19/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Section e3: occupation is patient/consumer (patient¿s daughter) the coaguchek xs meter serial number was (b)(6).The meter and test strips were requested for investigation.The product has not been received at this time.If the product is returned in the future, a follow-up report will be submitted.On a regular basis, coaguchek strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.
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Event Description
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There was an allegation of discrepant inr results with a coaguchek xs meter.The initial result was 4.7 inr.This result was high.The patient retested within 5 minutes using a different finger and the result was 2.6 inr.This result was within the therapeutic range.The patient¿s therapeutic range is 2.0 ¿ 3.0 inr with a testing frequency of monthly.
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Manufacturer Narrative
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The meter was received for investigation.The test strips were not returned.The returned meter was tested with retention strips and a high-level control sample.Level 1 testing results (qc range = 1.1 - 1.4 inr): qc 1: 1.3 inr.Level 2 testing results (qc range = 2.4 ¿ 3.6 inr): qc 2: 2.9 inr.The obtained results were in the allowed range.No error messages occurred during the investigation.The returned material and the retention material meet the specifications.The alleged result of 4.7 inr was observed in the meter's patient result memory.The alleged result of 2.6 inr was not observed in the meter's patient result memory.A result of 2.8 inr was observed in the meter's patient result memory with a different date.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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