Catalog Number 09315349190 |
Device Problems
Incorrect Measurement (1383); Low Test Results (2458)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/28/2023 |
Event Type
malfunction
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Event Description
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The initial reporter stated they received discrepant results for three patient samples tested with elecsys troponin t hs stat on a cobas e411 rack and a cobas 6000 e 601 module.The first sample initially resulted in a troponin t value of < 3 pg/ml when tested on the e411 analyzer.When repeated on the e601 analyzer, the troponin t result was 7.2 pg/ml.The second sample initially resulted in a troponin t value of 11.9 pg/ml when tested on the e411 analyzer.When repeated on the e601 analyzer, the troponin t result was 15.6 pg/ml.The third sample initially resulted in a troponin t value of 13.4 pg/ml when tested on the e411 analyzer.When repeated on the e601 analyzer, the troponin t result was 17.81 pg/ml.
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Manufacturer Narrative
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The serial number of the e411 analyzer is (b)(6).Al number of the e601 analyzer was requested, but not provided.The field service engineer replaced the sample probe on the e411 analyzer.The first level calibrator signals were within expectations.The second level calibrator signals were lower than expected.The customer provided five patient samples for investigation.Investigations of these samples found no result discrepancy between the e601 and e411 platforms.The investigation is ongoing.
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Manufacturer Narrative
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The field service engineer performed preventive maintenance on the analyzer.No further issues occurred after this action.The investigation determined the issue was resolved by the service actions and is consistent with inadequate analyzer maintenance.
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Manufacturer Narrative
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The customer installed the troponin t assay onto a second e411 analyzer and performed parallel testing of the same three samples on it and the original e411 and e 601 module analyzers.The serial number of the second e411 analyzer was requested, but not provided.Sample 1 troponin t results: e601 = 10.13 pg/ml.E411 = 5.29 pg/ml.Second e411 = 7.2 pg/ml.Sample 2 troponin t results: e601 = 24.7 pg/ml.E411 = 21.11 pg/ml.Second e411 = 22.95 pg/ml.Sample 3 troponin t results: e601 = 10.98 pg/ml.E411 = 5.56 pg/ml.Second e411 = 8.73 pg/ml.
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Search Alerts/Recalls
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