(b)(4).G2: foreign country: japan reported event was confirmed by review of investigation logs.Investigation log files of the reported error were provided with the per submission, reviewed by a subject matter expert, and confirmed the reported event.The logs confirmed collision errors were detected during the procedure.The issue was found to be hardware related.A communication cable to the f/t sensor was defective.There was no indication in the logs that a software defect or anomaly caused or contributed to the reported event.The field service engineer visited the hospital and found that ft sensor cable had a problem.The fse replaced the cable.After that, it was confirmed that the arm operated without any drift or collision in the accuracy test of the arm and the osteotomy operation test.Device history record (dhr) was reviewed and no discrepancies were found.A definitive root cause for the failed hardware component (ft sensor cable) could not be determined with the information.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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