Upon further investigation, this case has been downgraded as it was discovered that the reported problem was not device related, because it was verified that the product (high-flow nasal cannula (hfnc) oxygen therapy) associated with the complaint is not a philips device and not a device that philips is a distributor or importer of.This device is out of scope for complaint investigation as it does not constitute a philips device.Therefore, this complaint no longer meets reportability requirements.The v60 device was found to be fully functional; the ventilator was running as expected.There was no problem no malfunction related to the identity, quality, durability, reliability, safety, effectiveness, or performance of the v60 device.
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