An outside of the united states (ous) customer contacted a siemens customer care center (ccc).In the system backup files that were provided, no general system issue could be found.Quality controls (qc) recovered in range at the time of the event.No issues were observed with the reaction kinetics.The repetitions were performed out of different sample tubes than the initial result.The cause of the event is unknown.The reagent is performing according to specifications.No further evaluation of this device is required.The innovance antithrombin, high volume reagent is marketed in the united states under material number 10487303.The 510(k) number documented in section g4 is for this product.
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An erroneous, falsely elevated antithrombin (at) result was obtained on a patient sample on a sysmex cn-3000 system using innovance antithrombin, high volume reagent.The erroneous result was reported to the physician(s).A sample from the same sample archive rack was repeated for at and the at result recovered lower.Another sample from the same sample archive rack was repeated for at and the at result matched the lower result.Three days later, a new sample from the patient was collected and was run for at, again matching the lower results.The lower results were reported, as the correct results, to the physician(s).There are no known reports of patient intervention or adverse health consequences due to the falsely elevated at result.
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