Catalog Number 09315284190 |
Device Problems
Low Test Results (2458); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/27/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The cobas e801 analytical unit serial number was (b)(6).Calibration was acceptable.The alarm trace showed no abnormalities.A general reagent problem can be excluded because the qc prior to the event was within ranges.The investigation is ongoing.
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Event Description
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We received an allegation about discrepant results for 3 patients' samples tested with elecsys probnp g2 (probnp ii) stat assay on a cobas e801 immunoassay analyzer when compared to a cobas pro analyzer.Sample 1: initial result: 1266 pg/ml.Repeat result: 34930 pg/ml (tested on cobas pro).Sample 2: initial result: <50 pg/ml.Repeat result: 751 pg/ml (tested on cobas pro).Sample 3: initial result: <50 pg/ml.Repeat result: 528 pg/ml (tested on cobas pro).No questionable results were reported outside the laboratory as they did not match the patients' previous results.
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Manufacturer Narrative
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Only one image was provided for investigation of probnp ii stat.The image showed a slightly dirty active gripper.A vibration of the tube was observed which might have been caused by a loose grip of the active gripper.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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