Model Number 799-EMVP-05-01 |
Device Problem
Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/23/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Zoll medical corporation has received the product and will be providing a supplemental report when our investigation is completed.
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Event Description
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Complainant alleged that while attempting to treat a 32-year-old male patient, the device displayed an "internal comm failure -1474" message.Complainant indicated that the clinician power cycled the device and continued use for the rest of the flight.Complainant indicated that there was no adverse effect to the patient due to the reported malfunction.
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Manufacturer Narrative
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This supplemental medwatch report is reporting the evaluation of the device and correcting information submitted on the initial medwatch report.Evaluation: the device was returned to zoll medical corporation for evaluation.The customer's report was observed during review of the forensic memory log.However, the device was put through extensive testing without duplicating the report.An internal inspection found the ferrite tube loose but we could not link this to the customer report.The ribbon cable was replaced and the ferrite tube was properly secured as a precaution.The device was recertified and returned to zoll medical corporation's loaner device inventory.Analysis of reports of this type has not identified an increase in trend.
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Manufacturer Narrative
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This supplemental medwatch report updates information based upon your request which differs from the initial medwatch report filed.Please reference updated section d1 brand name and section d4 catalog number that does not apply and should be removed.
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Search Alerts/Recalls
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