Catalog Number 700000653914-R |
Device Problems
Electrical /Electronic Property Problem (1198); Inappropriate Tactile Prompt/Feedback (4023)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/29/2023 |
Event Type
malfunction
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Event Description
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After getting into haptics the arm will drop a little bit, happening in multiple cases and the surgeon is concerned.This has been happening for a while and it has been fixed previously by the fsr but the fix is temporary and the problem will reoccur after 30 days or so.No issues with pre-surg checks.Work performed: powered on system and performed all pre-surgery tests.All tests passed within green range.Noticed red fault light was illuminated on vega camera.Performed sawbone demo with mps merrilee boughan.Arm dropped slightly and mics hesitated during simulated bone cuts.Replaced vega camera and re-ran sawbone tests.Problems did not occur during subsequent tests.No other issues found.
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Manufacturer Narrative
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As part of normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.
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Manufacturer Narrative
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An event regarding electronics failure involving a mako camera was reported.The event was confirmed.Method & results: product evaluation and results: the field service engineer reported: problem reproduced: yes troubleshooting notes: none work performed: powered on system and performed all pre-surgery tests.All tests passed within green range.Noticed red fault light was illuminated on vega camera.Performed saw bone demo with mps.Arm dropped slightly and mics hesitated during simulated bone cuts.Replaced vega camera and re-ran saw bone tests.Problems did not occur during subsequent tests.No other issues found.System passed all required tests and is ready for clinical service.Work order disposition: system investigation completed successfully as per service manual.All system checks and tests passed, system is ready for use.Clinician review: no medical records were received for review with a clinical consultant.Product history review: review of the device history records indicate device was manufactured and accepted into final stock with no relevant reported discrepancies.Complaint history review: there have been other complaints with similar event(s) for the lot referenced.Conclusions: the alleged failure mode was confirmed.No additional investigation or specific actions are required.If additional information is received then the complaint will be reopened.
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Event Description
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After getting into haptics the arm will drop a little bit, happening in multiple cases and the surgeon is concerned.This has been happening for a while and it has been fixed previously by the fsr but the fix is temporary and the problem will reoccur after 30 days or so.No issues with pre-surg checks.Work performed: powered on system and performed all pre-surgery tests.All tests passed within green range.Noticed red fault light was illuminated on vega camera.Performed sawbone demo with mps merrilee boughan.Arm dropped slightly and mics hesitated during simulated bone cuts.Replaced vega camera and re-ran sawbone tests.Problems did not occur during subsequent tests.No other issues found.
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Search Alerts/Recalls
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