Catalog Number 04625374160 |
Device Problem
Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/07/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The meter serial number was (b)(6).The meter has been requested for return.No test strips were available to be returned.The product has not been received at this time.If the product is returned in the future, a follow-up report will be submitted.On a regular basis, coaguchek strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.E3 - occupation was patient/consumer.
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Event Description
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There was an allegation of questionable results from coaguchek xs meter.At 1023 pm, the result was 7.0 inr.At 1027, the result was 5.2 inr.The customer used a different finger for each test.The therapeutic range was 2.0-3.0 inr and the customer tests weekly.The customer started a new medication of tylenol.
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Manufacturer Narrative
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Only the meter was returned for investigation.It was tested with retention strips and retention roche qc level 1 and level 2 controls.Level 1 testing results (qc range = 1.1 ¿ 1.4 inr): qc 1: 1.3 inr.Level 2 testing results (qc range = 2.4 ¿ 3.6 inr): qc 2: 2.9 inr.The obtained qc values were in the allowed range of the used combination strip lot - qc lot.All measurements were without error messages.The result of 7.0 inr mentioned by the customer was not observed in the meter¿s patient result memory.
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Search Alerts/Recalls
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