Catalog Number 07028121190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/18/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The analyzer serial number is (b)(6).The patient samples were requested for investigation.The investigation is ongoing.
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Event Description
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There was an allegation of questionable elecsys vitamin b12 immunoassay results for 2 patient samples on a cobas e 801 analytical unit.On (b)(6) 2023, the initial b12 result was 1693 pg/ml.The doctor questioned the result as it did not match the patient's clinical picture.On (b)(6) 2023, a new sample was collected and the result was 1636 pg/ml.
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Manufacturer Narrative
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The patient samples were received for investigation.The customer's high vitamin b12 result was able to be confirmed and no interfering factor was identified in the patient sample.The investigation did not identify a product problem.The root cause of the event could not be determined.
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Search Alerts/Recalls
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