H.6.Investigation summary: the batch history record for batch 3285323 was satisfactory and no quality notifications were generated during manufacturing and inspection.The release testing that is performed on this product does include physical attribute testing.A sample of plates are incubated at 25 degrees c and at 35 degrees c for approximately 72 hours.They are tested for physical attributes prior to release to ensure that they conform to product specifications.All physical attribute testing performed on this batch was satisfactory per bd internal procedures.The complaint history was reviewed, and no other complaints have been taken on batch 3285323.Retention samples from batch 3285323 were not available for inspection.One photo was received for investigation.The photo shows four unopened sleeves of medium red agar plates.Three of the sleeves do not have a sleeve label visible.One of the sleeves pictured has a sleeve label but the information on the label cannot be read due to the quality of the photo.Shipping data was reviewed, it was verified batch 3285323 was shipped to lotte biologics.No return samples were received for investigation.This product is packaged into sleeves and labeled via an automated process.If a failure in the sleeve labeling process occurs, each plate of this product is labeled so the media type, batch number and expiration date are readily available.This complaint can be confirmed.No complaint trends for labeling defects have been identified for this product; no actions are indicated at this time.Bd will continue to trend complaints for labeling defects.
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