The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the objective lens broken.Based on the result, we concluded that it was caused due to the excessive force applied on the objective lens.In addition, our technician confirmed that the insertion flexible tube coating damage, the lcb (light carrying bundle) broken, the lcb distal cover glass broken, the suction channel buckled, the remote control buttons cut, the u/d and the r/l pulley wires worn out, the brand plate worn out, and the adjusting collar rupture; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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