The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the image missing.Based on the result, we concluded that it was caused due to the physical damage applied on the ccd module.In addition, our technician confirmed that the ccd module with drive pcb fluid damage, the lg connector fluid damage, the remote control buttons leak, the remote control buttons cut, and the angulation up angulation decrease; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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