One unopened 10/0 bmn suture in a blister in a pouch was received for the report of breakage of nylon, needle does not cut.Sample was visually inspected and found to be conforming.A dimensional inspection was also done for suture diameter and found to be conforming.Functional testing for suture strength was performed and found to be conforming.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The photo attached to the parent file was reviewed by the manufacturing site.Photo show package with reported lot number.Reported issue cannot be confirmed from photo.The returned unopened sample was found to be conforming for all visual, dimensional, and functional testing associated with the reported issue, therefore the breakage of nylon, needle does not cut as described in the complaint was not confirmed.However since the actual complaint samples were not returned, a root cause cannot be determined for the complaint as described by the customer.The exact root cause for this complaint is unknown, therefore, specific action with regards to this complaint cannot be taken.Suture material samples are tested at incoming for tensile strength and diameter and visually inspected for any defects such as discoloration and frays.Sutures are also 100% inspected by trained operators for discoloration and frays and for proper attachment during the manufacturing process.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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