Diagnostic/functional testing was performed at the philips authorized repair facility.Results of functional testing indicate that there was no speaker sound during the start up test.The device failed a manual power on test, and speaker was defective.The cause of the reported problem was confirmed to be a defective speaker.The speaker was replaced.The device was operational after repairs were completed and the device was returned to the customer.The investigation concludes that no further action is required at this time.
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