The manufacturer received information regarding a dreamstation 2 cpap device not working correctly.The patient states the humidifier stops working and uses "a little bit of water" with "no damages on the humidifier." they were using a non-heated tubing with the humidity set to 5 and pressure set to 10.The patient alleges nose bleeds and had gone to the emergency due to a bloody nose.Per their doctor, "the blood vessel was ruptured due to dry air," and it was cauterized inside their sinuses.The doctor advised to have the device fixed.There is no allegation of serious or permanent harm or injury.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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The manufacturer previously reported information regarding a dreamstation 2 cpap device not working correctly.The patient states the humidifier stops working and uses "a little bit of water" with "no damages on the humidifier." they were using a non-heated tubing with the humidity set to 5 and pressure set to 10.The patient alleges nose bleeds and had gone to the emergency due to a bloody nose as they "tempted to have it stop but it never did." per their doctor, "the blood vessel was ruptured due to dry air," and it was cauterized inside their sinuses.The doctor advised to have the device fixed.Upon further review, this event was determined to be both a product problem and serious injury.In this report, sections b1, h1, and h6 (health impact) has been corrected.
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