The reported device was not available for evaluation.It was reported that the ceramic insert had broken off/fallen out at the distal end.This may happen due to careless handling e.G.If the ceramic insert is weakened due to previous damage or if the ceramic insert was pressed against the wall during use by levering, as a result, a breakage can occur.In the corresponding ifu: 97000126; version: 3.0-03/2019 are warnings listed to not overload the instrument because of a possible breakage.In addition, it was pointed out that sheaths with ceramic tips must be handled carefully.The sheaths must be checked for cracks or other damage each time they are used.Damaged sheaths (chips or cracks) must never be used.Based on the above points, an operator error is assumed.This complaint will continue to be tracked and trended.The event is filed under internal karl storz complaint id: (b)(4).
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