The actual device was not available; however, a photograph of the sample was provided for evaluation.The returned photograph was reviewed, and it was noted that the dialysate port was disconnected from the support plate.The reported condition was verified.The cause of the reported condition was undetermined; however, the observed damage is typical of mechanical shock applied on the product leading to its breakage and therefore the most probable cause is that a shock occurred during shipping or storage.A batch review was conducted and there were no deviations found related to this reported condition during the manufacture of this lot.Should additional relevant information become available, a supplemental report will be submitted.
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