Product complaint #: (b)(4).Investigation summary: it was reported that on oct 26, 2023, the product in question was used in the surgery.During the surgery, the surgeon was using the product in question in a slightly centrifugal position, and the sales rep informed the surgeon that there was a risk of damage to the device if it was used centrifugally.After the surgery, the sales rep checked the product in question and found that it appeared to be slightly damaged internally.The surgery was completed successfully without any surgical delay.No further information is available.The device associated with this report was returned to depuy synthes for evaluation.Visual analysis of the returned device found that the summit calcar planer-small has nick inside the sleeve assembly.According to the received information the device was misused.A dimensional inspection was not performed since it was not applicable to the complaint condition.A functional test was not performed since it was not applicable to the complaint condition.The overall complaint was confirmed as the observed condition of the summit calcar planer-small would contribute to the complained device issue.Based on the investigation findings, the potential cause is traced to unintended use error.There is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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