CONCORD MANUFACTURING 2008T HD SYS. W/O CDX W/BIBAG BLUE STAR; DIALYZER, HIGH PERMEABILITY WITH OR WITHOUT SEALED DIALYSATE SYSTEM
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Catalog Number 191130 |
Device Problem
Arcing (2583)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/28/2023 |
Event Type
malfunction
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Event Description
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A fresenius field service technician (fst) was called onsite by a biomedical technician (biomed) at a user facility who reported that the fresenius 2008t hemodialysis (hd) machine experienced a power surge.The biomed was not present for the reported event but the facility staff observed arcing.There was no observed smoke, spark, flame, or other visual indications of thermal damage.A patient was not connected to the machine at the time of the incident and there was no harm to any patients or individuals because of this malfunction.The fst replaced the power supply.The machine has approximately 1,837 hours and the power supply was the original fresenius part on the machine.The biomed reported that there was no damage observed on any other components, or any other additional issues, associated with the power supply.The unit was returned to service at the user facility without issue and without reoccurrence of the event.No parts were reported to be available to be returned to the manufacturer for physical evaluation.
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Manufacturer Narrative
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The plant investigation is in process.A supplemental mdr will be submitted upon completion of this activity. .
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Event Description
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A fresenius field service technician (fst) was called onsite by a biomedical technician (biomed) at a user facility who reported that the fresenius 2008t hemodialysis (hd) machine experienced a power surge.The biomed was not present for the reported event but the facility staff observed arcing.There was no observed smoke, spark, flame, or other visual indications of thermal damage.A patient was not connected to the machine at the time of the incident and there was no harm to any patients or individuals because of this malfunction.The fst replaced the power supply.The machine has approximately 1,837 hours and the power supply was the original fresenius part on the machine.The biomed reported that there was no damage observed on any other components, or any other additional issues, associated with the power supply.The unit was returned to service at the user facility without issue and without reoccurrence of the event.No parts were reported to be available to be returned to the manufacturer for physical evaluation.
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Manufacturer Narrative
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Plant investigation: although it was stated that the complaint device was available to be returned, to date no parts were returned to the manufacturer for physical evaluation.Additionally, no on-site evaluation was performed by a fresenius field service technician (fst).A records review was performed on the reported serial number.An investigation of the device manufacturing records was conducted by the manufacturer.There were no non-conformances, or any associated rework identified during the manufacturing process which could be related to the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.The complaint investigation found objective evidence indicating a product problem, thus the complaint is confirmed.
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Search Alerts/Recalls
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