It was reported while using bd pegasus yel 24ga x 0.75in prn the needle could not be disengaged.The following information was provided by the initial reporter, translated from chinese to english: "the patient needed rehydration due to polyp treatment.The indwelling needle core could not be withdrawn during venipuncture on december 5.The indwelling needle was replaced, and a second puncture was performed.".
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1.Complaint description:needle disengagement difficult 2.Dhr/bhr review: (1)the batch number of the complained product is 3219347, is 24g and product code is 383911,produced on 2023/08, with a total of (b)(4) pieces in this batch; (2)inspection process inspection and delivery inspection report, the test results meet the product standards, no abnormality; (3)check the production records for this batch of products that there are no nonconformities, deviations or rework activities in the process of this batch of products; 3.Take the retained sample of this batch for system drag force test, and no abnormality was found.Test report refer to attachment 1; 4.No samples or pictures were returned,the defect status cannot be confirmed.5.The history of customer complaints for the same batch of products has been reviewed, and no complaints of the same defects have been found.In summary,due to the lack of samples returned by the customer, the specific defect status cannot be confirmed, therefore the root cause of the complaint cannot be confirmed.The factory will continue to monitor the trend of the defect complaint.
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