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Model Number M00550601 |
Device Problems
Tear, Rip or Hole in Device Packaging (2385); Packaging Problem (3007)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/15/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Block e1: this event was reported by the sales representative.The healthcare facility is: (b)(6).Block h6: imdrf device code a020504 captures the reportable event of tear, rip or hole in the packaging.
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Event Description
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It was reported to boston scientific corporation that an alliance inflation syringe was received by the customer on (b)(6) 2023.During unpacking, it was discovered that the device packaging seal was perforated and torn.Also, the corner was crushed.The product was not used in a procedure.There were no patient complications have been reported as a result of this event.
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Manufacturer Narrative
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Block e1: this event was reported by the sales representative.The healthcare facility is: (b)(6).Block h2: additional information additional information was received on january 15, 2024 that the damaged packaging was the outer shipping box and not the sterile device packaging.Visibly detectable shipping damage to the device or packaging noted prior to implant would not cause or contribute to a serious injury.As there is no reportable allegation against the device itself and there was no serious injury, boston scientific no longer considers this to be a reportable event.Block h10: investigation results: the returned packaging of the alliance inflation syringe was analyzed, and a visual examination found that the returned box has its bottom part damaged.Media analysis was performed, the customer provided a picture of the device packaging where it was possible to observe a corner of the box was damaged.No other problems with the device were noted.With all the available information, boston scientific concludes the reported event of packaging damaged/defective was confirmed.The results of the analysis performed on the returned device found that the box has its bottom part damaged.These problems could be caused due to environmental factors during the transport or storage of the device, also an incorrect storage of the box, without the proper conditions could have induced the analyzed defects.Therefore, the most probable root cause is cause traced to transport/storage.
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Event Description
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It was reported to boston scientific corporation that an alliance inflation syringe was received by the customer on (b)(6) 2023.During unpacking, it was discovered that the device packaging seal was perforated and torn.Also, the corner was crushed.The product was not used in a procedure.There were no patient complications have been reported as a result of this event.Additional information received on january 15, 2024: a photo of the device packaging was provided by the customer and shows that the box of the packaging was damaged and not within the sterile pouch.
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Search Alerts/Recalls
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